2024 ACCESSIBILITY (ADA)

It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility Department has finite resources and needs to focus these resources on helping those who legitimately require assistance.

There will be two Accessibility Services Hubs conveniently placed to support attendees with accessibility needs. One Hub will be located just outside the main festival entrance near accessible parking, while the other Hub will be inside the festival grounds near Info/Guest Services and Lockers. These locations will be labeled on the guest-facing map when released. There is no accessibility pre-registration before the event - this is all done onsite at the event.

At the Accessibility Services Hubs, you can:

• Learn about accessibility services and receive answers to your questions
• Receive an accessibility wristband
• Effective Communication check-in
• Register service animals

View our dedicated Accessibility / ADA Access Guide here as well as our Venue Access Map here. These are also available on our Mobile App. Download or screenshot them and keep copies of them with you on your phone.

Guests with disabilities wishing to utilize many of the accessibility services at NO VALUES show will be required to acquire an accessibility wristband. This wristband is acquired onsite at our Accessibility Service location. There is not an “accessibility ticket” that needs to be purchased in order to utilize accessibility services at NO VALUES show.

• Accessibility wristbands are valid for the duration of the show.
• DO NOT remove your wristband for the duration of the show.
• One (1) accessibility companion wristband will be issued per guest with a disability.
• Additional wristbands may be issued for families with young children.

If a person with a disability wishes to change their companion, they can obtain a new accessibility companion wristband by returning the formerly used companion wristband to the Accessibility Services Hub, where it will be replaced. We are unable to reissue any accessibility wristbands unless the original wristband is brought back to us to be reissued.

We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.

ACCESSIBLE ROUTES

The venue is navigable for people with mobility disabilities. The event is held on primarily cement terrain. Guests will need to traverse throughout the show grounds between stages independently or with the assistance of a companion as the show does not provide transportation between stages. If you need assistance finding your most accessible route around the event, please visit us at the Accessibility Services Hub.

CHARGING

If you need to recharge your motorized wheelchair or other medical equipment, you may do so at the Accessibility Services Hub, the Mission Blvd accessible viewing platform or the Holt Ave GA and VIP accessible viewing platforms. Bring all cords and accessories needed to charge your devices.

• Bring all cords and accessories needed to charge your devices.
• Chargers must use a 110-volt, 20 amp circuit.
• We will not be providing wheelchair or scooter rentals.

There will be a limited number of accessible parking spots for guests with disabilities in the accessible parking lot within Gate 17 (Yellow Gate). Spots are available on a first come, first served basis. This parking is free of charge and does not require a parking pass. You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.

DIRECTIONS

Visit HERE for directions to Fairplex Gate 17 (Yellow Gate)

VERIFICATIONS

To utilize Accessible Parking, you must have:

• Disabled Person Parking placard, permit or license plate.
• DMV-issued documentation that accompanies the Disabled Person Parking placard, permit or license, and corresponding ID.
• Documentation will be verified by law enforcement.
• The person to whom the placard, permit or license plate is issued in the vehicle.

It is against the law to park in an accessible parking space without the required credentials or to fraudulently use credentials in order to gain access to Accessible Parking.

Guests with disabilities can be dropped off and picked up by friends and family or a rideshare in the Accessible Loading and Unloading zone located within Gate 17 (Yellow Gate). Please follow the signs for Rideshare Pick-Up/Drop-Off.

Visit HERE for directions to Fairplex Gate 17 (Yellow Gate)

There will be a designated accessible entry lane located at the main show entrance, which will be labeled with signage. Guests with disabilities and up to one (1) companion may use this entrance to safely enter the venue. After using the accessible entry, please visit the Accessibility Services Hub immediately to inquire of further accessible services provided at the event.

There will be accessible viewing areas made available to accessibility patrons and their one (1) companion at designated stages. For information on how to gain access to these areas, please visit us at the Accessibility Services Hub.

RULES

• Companions may be asked to stand in the back of the viewing area if capacity is reached.
• Viewing Areas are non-smoking.
• Attendees are not allowed to save spots.
• If an attendee is not-present for over an hour, their area will be given to another guest with a disability
• Do not block the view of the guests behind you.
• All seating is first come, first served.

INTERPRETERS & ADDITIONAL SERVICES

• American Sign Language interpreters will be available for select performances.
• Closed captioning, braille/large font print, guided tours, or other forms of effective communication can be available upon request.

Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is May 9th, 2024. To submit a request, please fill out the Effective Communication Request Form.

Once you are onsite, please check-in at the Accessibility Services Hub to be connected with our interpreting team.

Assisted Listening Device Systems are available for those with hearing impairments. For more information, please contact adafestivals@goldenvoice.com or visit our Accessibility Services Hub at the event.

Service animals are permitted throughout the show.

RULES

• NO emotional support animals, therapy animals, or companion animals.
• Pets are not allowed and will be turned away.
• Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
• Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
• If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.
• Service animals must be housebroken and should use the service animal relief area.
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
• All animals should have legally required vaccinations (which may need to be verified).
• All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the venue.

All concessions are accessible and located throughout the venue. If assistance is required, please confer with a show staff member.

Several fully-equipped medical sites staffed by trained personnel are located throughout the show to manage any issue. Check the Venue Maps and Mobile App for exact locations.

All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entry. Upon entry, ask for a crowd management supervisor to connect you with a member of the medical team.

No Values show will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond the show food service, please contact us at adafestivals@goldenvoice.com and include ‘NO VALUES’ in the subject line for further information.

Goldenvoice will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Show. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

In continually trying to make our show more accessible, we encourage you to contact us at adafestivals@goldenvoice.com for any of your accessibility-related needs. Additionally, if you have any questions about Accessible policies or our services, please reach out to us.

Please note that it may take up to two business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit any of our Accessibility Services Hubs onsite to receive direct assistance.

We welcome and encourage any feedback and suggestions from our attendees. Please email us at adafestivals@goldenvoice.com. We will do our best to help you have an unforgettable experience.